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Amazon Q for Business is a packaged service designed to deploy Amazon’s generative AI-powered assistant into enterprise environments. It enables employees to find information, take action, and automate tasks using secure, permission-aware natural language interaction. Through a focused implementation around one business use case, this offering proves how Q can accelerate workflows and reduce information bottlenecks.
With Amazon Q Apps, users can instantly generate AI-powered apps by simply describing what they need. Whether it’s summarizing meetings or drafting follow-ups, apps can be shared privately or published to the organization’s library for others to use, copy, or customize.
Amazon Q Business integrates with over 50 business platforms such as Jira, Salesforce, and PagerDuty. From updating tickets to managing incidents, users can complete tasks directly within their AI assistant, keeping work uninterrupted.
Upload your SOPs or record your processes. Amazon Q Business will analyze them, suggest automations, and keep everything running smoothly. It’s a smarter way to scale operations with intelligent workflows that maintain themselves.
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